Billing
Requesting a refund
Understand our refund policy and how to request billing support.
We want you to be happy with ApplyPilot. While our policy is that all purchases are final, we're here to help with billing issues.
Refund Policy
Our standard refund policy:
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Please review plans carefully before purchasing. We recommend starting with Free to ensure ApplyPilot meets your needs.
Exceptions
We may consider refunds for:
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How to Request Help
For billing issues:
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Tips
- Check spam folder for Stripe receipts
- Review your bank statement for charge date
- Contact us promptly - billing issues are easier to resolve early
Preventing Issues
To avoid billing surprises:
Tips
- Set calendar reminders before renewal dates
- Review your subscription status in Settings
- Cancel before the billing date if you don't want to renew
- Use the pause feature if you need a break